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BotifyAI — The All-In-One Customer Messaging & Marketing Platform

BotifyAI has been completely rebuilt. What used to be a Facebook and Instagram chatbot tool is now a full customer messaging, automation, and marketing platform — everything a business or agency needs to talk to customers, sell to them, and manage a team, all from one dashboard.

Here is the complete breakdown of what’s inside.

One Inbox, Every Messaging Channel

BotifyAI connects every conversation channel your customers actually use into a single, shared inbox — no more switching between five different apps to talk to one customer.

• WhatsApp Business — official WhatsApp Cloud API integration, message templates, interactive buttons and lists, media sharing, and the 24-hour session window handled automatically
• Facebook Messenger — reply to page messages from the same inbox, with automated replies out of the box
• Instagram DMs — connect Instagram professional accounts and manage direct messages alongside every other channel
• SMS — send and receive text messages through your connected SMS provider
• Email — full inbox and campaign support with your own SMTP
• Telegram & webchat — additional channels supported through the platform’s channel layer

Every conversation, no matter the channel, lands in one real-time inbox with assignments, canned replies, labels, media, and emoji reactions.

AI Chatbots That Actually Know the Business

This is the core upgrade. Instead of a rigid, scripted decision-tree bot, BotifyAI lets you create your own chatbots trained on your own content — your documents, URLs, PDFs, and FAQs.

• Train a chatbot on your own knowledge base in minutes
• The AI pulls the right answer from that knowledge base for every customer question, in your brand’s voice
• Works with your choice of AI provider (OpenAI, Claude, or Gemini)
• Automatically hands off to a human teammate when a conversation needs a real person
• Answers in any language your customers write in

No-Code Automation

A full visual, drag-and-drop workflow builder — no developer required.

• Build flows that send messages, ask questions, branch on conditions, wait, call webhooks, and hand off to a human agent
• Trigger automations from any channel (e.g. “new WhatsApp message” → check a condition → send an AI reply → wait a day → assign to an agent)
• Generate an entire automation flow from a single plain-English AI prompt instead of building it node by node

Bulk Broadcasting — WhatsApp, SMS & Email

Run marketing campaigns across every channel from the same platform:

• WhatsApp broadcasting — send approved template campaigns to segmented audiences and tags, opt-in filtered and tracked per message
• Email marketing — a drag-and-drop email editor, AI-written subject lines and copy, and tracked campaigns sent from your own SMTP
• SMS marketing — scheduled, segmented bulk SMS campaigns with full delivery tracking

Social Media Auto-Posting — Not Just Facebook & Instagram

BotifyAI includes a full social scheduling composer that goes far beyond Facebook and Instagram. Compose once and schedule posts to:

• Facebook
• Instagram
• LinkedIn
• TikTok
• X (Twitter)
• YouTube

All from one calendar-based composer — plan a week or a month of content in a single sitting.

Contact CRM & Lead Generation

• A complete contact database with custom fields, tags, and dynamic segments
• Bulk import thousands of contacts at once from Excel or CSV
• Lead scraping — find new business leads directly from Google Places by keyword and location, and push them straight into your CRM and campaigns

E-commerce Built In

Connect Shopify, WooCommerce, or BigCommerce to sync products and orders — and feed live order information straight into your AI chatbots, so a customer can ask “where’s my order?” on WhatsApp and get a real, accurate answer.

Build a Team, Not Just a Solo Setup

BotifyAI isn’t limited to one person running everything. You can add teammates as agents on the platform so they can:

• Join your workspace and monitor conversations and transactions
• Get conversations assigned to them directly
• Leave internal notes, change conversation status, and hand off between AI and human replies
• Operate under role-based permissions, so you control exactly what each teammate can see and do

Mobile App for Agents

A dedicated mobile app puts the full team inbox in your pocket — WhatsApp, Messenger, Instagram, SMS, and Email in one threaded view, with real-time messages, assignment updates, canned replies, and full attachment support, all connected securely to your own account.

Built to Last

• Real-time messaging, typing indicators, and live presence
• Secure by design — encrypted credentials, two-factor authentication, and role-based access
• A documented developer REST API so BotifyAI can connect into your other tools and systems
• Multi-language support, including right-to-left languages

Why This Matters

Most businesses right now are paying for five or more separate tools to do what BotifyAI now does in one platform: a chatbot builder, an email tool, an SMS platform, a social scheduler, a CRM, and a lead-gen tool — each with its own monthly bill. BotifyAI replaces all of it with one login, one dashboard, and one team.

Ready to see it in action? [AFFILIATE LINK HERE]